I've led design programs of all sizes, managed teams of designers and engaged clients at the highest levels of Fortune 500 organizations.
From consulting for some of the world's most respected innovation firms to launching and growing startups to working for major corporate powerhouses... yeah, I've done it.
Mobile, desktop, web-app, enterprise, consumer, academia, branding, product strategy, product planning, advertising. Any problem, anytime.
Simply put, is the melding of business goals with those of your customers. It is in this sweet-spot that breakthroughs happen.
The trick is achieving clarity and definition in a sea of roiling ambiguity and endless possibility.
That's where I come in.
"Mark is able to provide very valuable business strategy and marketing insight. He truly thinks from the audience's perspective, which makes him an incredibly valuable asset to any company that is fortunate enough to work with him. If you need someone who can think beyond the software -- someone who can see the bigger picture -- then Mark is your guy." - J. Byrum, Socrata
"Mark's ability to work with his internal customers is second only to his dedication to human-centered design. His knowledge and insight have provided a tremendous value to the business, and his desire to educate his professional peers adds value beyond his personal contributions" -P. Morada, AT&T Mobility
"Mark is an invaluable asset to any team. Mark is a brilliant interaction designer, a thoughtful and empathetic person, and his ability to think through problems and solutions and provide insight and recommendations has never failed to impress me." - D. Conrad, Design Commission
Work | Some of the businesses I have helped.
Breaking free from the traditional news and entertainment portal
Creating the worlds first "Social Data Network"
Creating the killer feature set to differentiate from the competition and gain market share
Early explorations into Microsoft mobile
Helping a 100 year old insurance company use the internet to support its employees
How to serve truck drivers better and find new areas of opportunity for product and service innovation
Re-envisioning digital advertising
New product definition
Simplifying the legal discovery process
Rethinking how employees and customers wade through the rules and regulations of the USPS
Brand, interface and product direction
Soup-to-nuts web and mobile application product definition and design
Contact Me | There are many ways to get in touch.